Case Studies

How Wandering Bear grew engagement and revenue with Opensend and Sunny Road

With Sunny Road and Opensend, Wandering Bear drove 45.9% open rates, 5.69% click rates, and $16,728 in Opensend-attributed revenue.

The challenge

Wandering Bear had a loyal customer base and growing site traffic, but much of their engagement was slipping through the cracks.
Visitors were browsing without converting into email subscribers.
Abandoned sessions made it difficult to retarget effectively.
Key lifecycle flows in Klaviyo were under-activated, limiting growth.
Sunny Road saw the opportunity to turn more site traffic into identifiable, engaged customers, and partnered with Opensend to capture it.

The strategy

The teams worked together to build a stronger post-click engine:
Opensend resolved unknown visitors, extending recognition across sessions and devices.
Captured emails were synced directly into Klaviyo.
Sunny Road activated new lifecycle flows powered by Opensend data, targeting users at key decision points.
Together, they created a closed loop, turning browsers into subscribers, and subscribers into repeat buyers.

How Opensend helped

Opensend’s identity data gave Sunny Road’s team the missing piece to make Klaviyo flows perform at their full potential.
With accurate signals fueling segmentation, Sunny Road optimized campaigns and automations with confidence, driving engagement metrics that kept climbing month after month.

Real engagement. Real revenue.

Within 30 days, Wandering Bear saw:

45.9%

open rate across emails

5.69%

click rate sustained across campaigns

$16,728

in Opensend-attributed revenue

1000+

 incremental emails captured

From anonymous to loyal

Wandering Bear, Sunny Road, and Opensend showed how collaboration creates compounding results. By pairing agency expertise with identity resolution, they maximized both reach and revenue.
“We compared Opensend’s Connect tool with Retention’s Grow and found a clear difference. Opensend’s contacts consistently converted at a higher rate, which made a real impact on performance. The dashboard also stood out, it’s cleaner, more intuitive, and easier for our team to work with day-to-day. While the cost per contact is slightly higher, the overall value and ease of use made Opensend the right choice for us.”
Megan Whitman
wandering bear
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Trusted by 1000+ brands

“We had a ton of traffic hitting the site, but we were struggling to engage with most of these visitors. We partnered with Opensend...”
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21.8K

New revenue

5X ROI

Based on test vs. control group

391K

New subscribers added in one month

65%

Email open rate, nearly 18% higher

Andrew Winter

Director of AI at True Classic
“We have been very impressed with Opensend’s performance, generating over $85K in placed orders in just 30 days. To confirm...”
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73,737

Identities resolved in 30 days

55.49%

Unique open rate

24.53%

Unique click through rate

12X ROI

Average return on investment

Adam Hutton

Senior Manager, Digital Growth, Benchmade
“The leads we’ve gained with Opensend are of much higher quality than those from other platforms, resulting in better engagement and more orders....."
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93,000

Resolved identities

$355k

Revenue generated

64%

Unique open rate

19X ROI

Average return on investment

Kurt Oriol

Founder, Campo Grande
“We took advantage of Opensend's free trial period and immediately began seeing results, The ability to engage customers who are already interacting....."
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55,211

Resolved identities in 30 days

8.86%

Unique click through rate

23.8X ROI

Overall return on investment

John Hylandaria

Director of E-commerce, Melinda Maria
“When I started at Jordan Craig, Opensend was one of the first vendors I contacted. At my previous company, they were a key part of the company's....."
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35%

Higher click rate
than Retention.com

4.3X

Higher revenue per lead than Retention.com

29,268

Leads identified in 14 days

Rob Varon

Director of Marketing, Jordan Craig
“Opensend has transformed our marketing efforts at Auri Nutrition, delivering a high ROI within 45 days and generating additional sales quickly. The....."
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96,988

Resolved identities

4.1X ROI

Average return on investment

45%

Unique open rate

$106,286

Revenue generated

Evan Johansen

Partner, Auri Nutrition
“We tried other platforms similar to Opensend, but nothing compared to what Opensend had done for our business. Within the first 30 days of using.....”
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37,621

Resolved identities in
30 days

48X ROI

Overall return on investment

$114,921

New revenue
generated in 30 days

60.78%

Average open rate

Steve Morales

Head of Growth,Kut from the Kloth
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