Success stories from our customers
“We had a ton of traffic hitting the site, but we were struggling to engage with most of these visitors. We partnered with Opensend and Flowium to test out Opensend's Connect service, running a scientific hold-out group experiment - the test group that we engaged with our email flows dramatically outperformed the holdout group, giving us a strong ROI within weeks.”
$21.8K
new revenue
46%
more revenue from email
5x ROI
based on test vs. control group
391K
new subscribers added in one month
65%
email open rate, nearly 18% higher
“*The quality of contacts is the best I’ve ever seen. I’ve used other providers and was hesitant to test Opensend, but the results speak for themselves. The team was incredibly responsive and the whole experience felt white-glove from day one.*”
10,771
New identities with Connect
10.9%
Click rate
$139,511
Directly attributable revenue from Connect
2,496
Visitors detected with Reconnect
$33,985
Directly attributed revenue from Reconnect
“We compared Opensend's Connect tool with Retention's Grow and found a clear difference. Opensend's contacts consistently converted at a higher rate, which made a real impact on performance. The dashboard also stood out—it's cleaner, more intuitive, and easier for our team to work with day-to-day. While the cost per contact is slightly higher, the overall value and ease of use made Opensend the right choice for us.”
45.9%
open rate across emails
5.69%
click rate sustained across campaigns
$16,728
in Opensend-attributed revenue
1000+
incremental emails captured
“I love that our client list growth has increased more than 6% year-over-year since starting with Opensend. It's rare to see a tool deliver results this consistently.”
52,000+
new subscribers identified
5.67%
average click rate
$250K
in placed order revenue
$100K
in revenue recovered via Reconnect
20.2x ROI
over the first year
“*We knew our visitors were genuinely interested; they just needed more time and the right follow-up to make such a meaningful purchase. GR0 and Opensend gave us the ability to reach thousands of shoppers who would have otherwise slipped away. By connecting those visitors to the lifecycle journeys we already had in place, we turned anonymous traffic into real revenue; over $78K in placed orders.*”
11k
Identities provided
66%
Open rate
7%
Click though rate
$78k
Placed order value
$32k
Email attributable order value
“Working with Opensend, Orita, and Well Copy has transformed how we approach retention marketing. We're reaching more qualified shoppers, sending smarter campaigns, and seeing stronger returns without increasing acquisition spend.”
89k
Identities provided
$200k
Placed order value
55%
Open rate
5%
Click through rate
“Opensend gave us the missing layer we needed to turn unknown traffic into an owned audience. By pairing Opensend Connect with PostPilot, we were able to build a coordinated email and direct mail strategy that kept Power Planter in front of high-intent shoppers and drove measurable revenue without increasing acquisition spend.”
21,999
anonymous visitors identified
$63,574.82
placed order value
254
orders placed by Opensend-identified visitors
8.75x
ROAS on anonymous site visitor retargeting
43.62%
30-day overall open rate
7.21%
30-day overall click rate
“We ran a split-test, with 30% going to a control group. We tagged contacts in Klaviyo based on whether they went through Opensend. We pulled that data from Klaviyo to calculate results. There was no reliance on Klaviyo cookie tracking. It was pure lift.”
+42%
BFCM 2024 revenue
+140%
resolved contacts
+29%
checkouts started
2.4x
email click-through rate
“I wasn't sure what to expect. I was worried about email quality and what it might do to our sender reputation. We went live in about 30 minutes and within days I could see the open rates, clicks, and low spam rates. It became clear pretty fast that this was the right call.”
38,136
Identities resolved with Connect
$85,941
Placed order value
10x ROI
with Connect
5,236
Visitors detected with Reconnect
$14,085
Flow-attributed revenue
28x ROI
with Reconnect
“Opensend has completely transformed how we engage with our Meta ad audiences. By seamlessly scraping and segmenting contact data into our CRM, they've enabled highly targeted email and SMS campaigns driving over $100K in additional revenue in just the first 3 months. It's been a game changer for our customer acquisition and retention strategies.”
$22K
incremental revenue (first 6 weeks)
4,700+
identities resolved weekly
68%
email open rate
12%
click-through rate (CTR)
“As a growth agency working with fashion and beauty brands, we know that over 90% of site traffic is anonymous. We’re always on the lookout for a tool that can help us communicate with the most engaged users, especially across devices. We’ve been very happy working with Opensend and their team, and have seen great results including these users in abandonment flows.”
101,046
50% viewed product
$525,741.07
Total POV
29.9x ROI
Good deliverability score — 75 in Klaviyo
“Aurum Brothers’ growth from $1.5M to $3M in 12 months was not driven by spending more and hoping for the best. It came from building a smarter growth system. Opensend played a critical role in that system by helping us identify high-intent visitors who would otherwise have disappeared, bring them into Klaviyo, and continue the conversation at the right moment. That is the core of Rapid 2X: turn existing demand into compounding revenue. Opensend helped us do exactly that, and the growth has continued well beyond the initial 12-month sprint.”
$251 K
Placed order value
33,298
Identities resolved
70.29%
30-day rolling open rate
6.93%
30-day rolling click rate
15,057
Product views from resolved visitors
551
Orders placed
“Opensend turned anonymous traffic into known customers. We could finally retarget and personalize for shoppers who would've otherwise disappeared.”
6x ROI
from Opensend Connect campaigns
4.7x ROI
from Reconnect win-back campaigns
$28K
Placed Order Value over 3 months
65%+
average open rates across flows
“Opensend has become a quiet growth engine for Gardencup. By identifying more than 370K previously anonymous shoppers and keeping them engaged with 67% open rates, we've turned passive interest into real revenue—$2.6M+ in placed orders so far. In the last 30 days alone, Reconnect added ~$19K in incremental sales with virtually no lift from our team. It's the easiest ROI decision we've made this year.”
$44.7K
in attributable revenue
5.3K
identities resolved
486
placed orders
62K+
messages opened
3.49%
click rate
271
checkouts started
“Opensend has been a true unlock for UTV Source. For years, we'd worked with various identity-resolution providers and never saw the kind of measurable lift we're seeing now. Opensend consistently recovers sales that used to slip through the cracks, and the customers it identifies convert at nearly double the typical order value. It's rare to find a partner that moves the needle this clearly, but Opensend has proven itself an essential part of our profitability stack.”
37,675
identities provided by Connect
$172k
placed order value with Connect
6,251
visitors detected with Reconnect
$23.5K
order value attributable to Reconnect flows
“Using Revive, we were able to bring back thousands of previously inactive customers that we had no way to reach before. The engagement was impressive, and the return made it well worth the effort. The whole process was fast, easy, and effective”
28,745
dormant contacts targeted via Revive
76.1%
unique open rate from revived segment
$272
average order value
5.4xROI
return on investment
“Great partners build great programs. We gained insights, strategized, implemented, and iterated together, growing this into a meaningful incremental revenue channel. In marketing, we talk about meeting customers where they are. Sometimes it's the small, timely nudges that turn a browser into a buyer.”
66,919
Identities resolved and routed into Klaviyo
2,092
Orders placed from resolved visitors
54.79%
30-day rolling open rate
10.29%
30-day rolling click rate
3,042
Checkouts started from resolved visitors
“Opensend helped us capture traffic that would’ve otherwise vanished. Turning those insights into high-ROI email flows was a game-changer.”
$97K
Placed Order Value over 3 months
60x ROI
on Opensend-driven campaigns
70%
average open rate across targeted segments
$1.6K
month average spend delivering outsized value
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