The ultimate guide to identity resolution in e-commerce

Learn how top brands identify shoppers and use identity resolution to power smarter, more effective marketing campaigns.

1,276downloads by ecom experts

4.8 Star Read

Trusted by 1000+ brands

What's inside

In this ebook, you’ll learn how to identify your site visitors, even if they never fill out a form.

1. Executive Summary

2. Introduction to Identity Resolution

3. Types of Customer Data

4. Comprehensive Identity Resolution Methods

5. Advanced Tracking Techniques

6. Multi-channel Identity Resolution

7. In-depth Use Cases for E-commerce

8. Competitive Landscape Analysis

9. Step-by-step Implementation Guidance

10. Comprehensive Privacy & Compliance Framework

11. Emerging and Future Trends

12. Conclusion

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High Conversion

Better Audiences

Smart Ads

Lower CPA

Grow Email List

Smart Postal

Maximize ROI

ID Resolution

Retargeting

1st Party Data

Lower CAC

Fingerprint

Machine Learning

Scalable

Cookie-Less

See how identity resolution helps you capture hidden revenue

Go beyond opt-in

Find out how top ecommerce brands are using identity resolution to overcome low email opt-in rates while still targeting with intent.

Retarget with purpose

Use identity data to retarget shoppers who’ve already shown intent—without overspending on ads.

Grow your list

Feed your email strategy with verified, consent-based profiles—so retention stays strong even as acquisition costs rise.

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"Identity resolution has revolutionized how we connect with users, particularly those not subscribed to our email campaigns. By utilizing Opensend, we’ve crafted effective workflows and effortlessly transitioned customers into Klaviyo, making it a highly effective acquisition tool."

Harmony Cruz

Director of Brand, Trailer Valet

Make identity resolution your edge

Master identity resolution and start converting more of your existing traffic.

What experts says

“Thought it was too good to be true until we hit 20x ROI. We tried other services like Opensend but they didn't work for our clients. One of our clients is getting over 150 new leads a day and a 20x return on their investment with Opensend.”

Nehal Kazim

Adpros

“We've tested this on 10 clients and the results have been great so far. We've tested similar services in the past with no luck. The Opensend team has been great to work with as well!”